Tenant Resources

Frequently Asked Questions

When is my rent due and how can I pay?

Rent:

  • Due: 1st of the month
  • Late: After the 5th. Late fees apply.

 

Payment Options:

  • Online via Tenant Portal:
    • Debit/Credit card (service charge applies)
    • ACH (automatic withdrawal from your bank account)
  • Cash: At participating PayNearMe retailers. Contact us for details.
  • Check/Money Order:
    • Mail to: MLR Property Management Services LLC, 10305 139th St Ct E, Suite D7, Puyallup WA 98374
    • Drop off: Office by appointment only 

 

Note: Move in funds must be paid via certified funds such as cashier’s check or money order. 

For routine maintenance requests, please submit a maintenance request form through our online portal or contact our office during business hours.

Why Renters Insurance is Required

Renter’s insurance is mandatory because it protects you from risks that the landlord’s insurance doesn’t cover. It’s essential for safeguarding your belongings and financial well-being.

Key Benefits:

  • Personal Property Protection: The landlord’s insurance won’t cover damage or loss of your personal items due to theft, fire, or other covered events. Renter’s insurance provides this crucial protection, both at home and away.
  • Liability Coverage: If someone is injured in your rental unit or you accidentally damage someone else’s property, renter’s insurance covers your legal costs and any damages you’re responsible for, up to your policy limit.
  • Additional Living Expenses: If your rental becomes uninhabitable due to a covered event, renter’s insurance can help with temporary housing costs like hotel stays.

 

Remember:

  • It’s important to discuss your specific coverage needs and policy options with your insurance agent to ensure you have the right protection.
  • Review your policy limits, especially for high-value items. You may need additional coverage for jewelry, electronics, or other valuables.
  • Flood and earthquake damage typically require separate coverage. Talk to your insurance agent about adding these endorsements if needed.

 

In short, renter’s insurance offers crucial protection for your belongings and financial security. It’s a small investment for significant peace of mind. Make sure to consult with your insurance agent to tailor a policy that meets your individual needs.

Adding or Removing a Roommate

We understand that living situations can change. Here’s what you need to know about making changes to your lease:

Adding a Roommate

  1. New Roommate Applies: The potential new roommate completes an application, provides all required documentation, and pays the application fee.
  2. Income Verification: All current tenants must provide current pay stubs or other income verification to ensure the household meets the minimum income requirements.
  3. Approval and Paperwork: If the application is approved, all parties (existing tenants and the new roommate) must sign a roommate addendum. Additionally, a non-refundable roommate transfer fee of $300 is due before management processes the request.

 

Removing a Roommate

  1. Income Verification: The remaining tenants must provide current income documentation to demonstrate that they can meet the income requirements on their own.
  2. Paperwork: All parties (remaining tenants and the departing roommate) must sign a roommate release form. A non-refundable roommate transfer fee of $300 is also due before management processes the request.

 

Important Considerations for Both Scenarios

  • Deposits and Prepaid Rent: Security deposits, pet deposits, and any prepaid rent will be retained by the landlord until the original lease term expires. These will be accounted for as outlined in your lease agreement.
  • No Early Refund: The landlord’s consent to a change in tenancy during the lease term does not entitle the departing tenant to an early return of any portion of their deposit or prepaid rent.
  • Tenant Responsibility: It is the responsibility of the tenants to decide amongst themselves how to handle the distribution of any security deposits or prepaid rent.

 

Please note: Contact our management office if you have any specific questions or need to initiate a roommate change.

We understand that circumstances can change. If you need to break your lease early, please provide written notice to MLR Property Management Services LLC as soon as possible. Here’s what you need to know:

 

  • Notice: A minimum of 20 days’ written notice is required before your intended move-out date. You’ll receive a move-out checklist to complete.
  • Rent: You are responsible for rent until a new tenant moves in or your lease ends, whichever comes first. We’ll work to re-rent the unit promptly.
  • Costs: You’ll also cover any costs we incur to re-rent the unit (advertising, leasing fees, etc.).
  • Military Exception: Military personnel with qualifying orders may terminate without penalty. Provide a copy of your orders with your notice.
  • Security Deposit: Your deposit will be processed according to state law. Deductions may apply for unpaid rent, damages, or other lease violations.

 

Please contact us as soon as possible if you anticipate needing to break your lease. We’re here to help make the transition as smooth as possible.

Questions

MLR Property Management Services LLC

10305 139th Street Court East, South Hill, Washington 98374, United States

2534003307

Hours

SundayClosed
Monday09:00 AM – 05:00 PM
Tuesday09:00 AM – 05:00 PM
Wednesday09:00 AM – 05:00 PM
Thursday09:00 AM – 05:00 PM
Friday09:00 AM – 05:00 PM
SaturdayBy Appointment
Open today 09:00 am – 05:00 pm

Mon 09:00 am – 05:00 pm
Tue 09:00 am – 05:00 pm
Wed 09:00 am – 05:00 pm
Thu 09:00 am – 05:00 pm
Fri 09:00 am – 05:00 pm
Sat Closed
sun Closed

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